May 14, 2024
CFPB has been hot on the trail of junk fees - is your institution at risk? Join us as we look at supervisory guidance from the regulators and lessons learned on consent orders.
Late last year, CFPB ordered Atlantic Union Bank to pay $6.2 million for illegal overdraft fee harvesting. Are junk fees, which are fees that bring little value to the consumer and are hidden or undisclosed, putting your institution at risk?
In this webinar, we'll examine the types of fees as well as two proposed rules:
Tuesday, May 14th, 2024
11:00 am - 1:00 pm EST
What You'll Learn
Charging fees without proper consent
Misleading customers about terms and costs of OD coverage
Authorize positive settle negative
Repeated overdraft fees on the same item
Transfers from savings
Account opening procedures
Regulation E and DD
Reopening accounts without customers’ consent
Who Should Attend
Deposit Operations, Deposit Compliance, Training, Management and New Accounts personnel will find this webinar valuable.
Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.
Available Upgrades
AyZha Hazelwood, Education Meeting Coordinator
Ahazelwood@indiana.bank
317-387-9380