2025 Branch Operations All-Day Streaming: Compliance, Security, and Operations Training

Date:

Nov 20, 2025

Register

During this program, we will look at many of the operational and compliance issues that happen in your branches. We will also include some security procedures for your branch staff.

Agenda

November 20, 2025
10:00am - 5:00pm EST

Designed for deposit operation individuals, this session is also good for branch managers and those who actively support our branches in the field. This program will fulfill annual training requirements for security, Regulation CC, and BSA.

Topics

What You'll Learn

  • Managing cash
  • Legal issues of checks
  • Types of fraud to be on the watch for
  • Regulation CC: Holds
  • BSA red flags and referral process
  • FDIC insurance signage in your branch
  • Handling affidavits for Reg E claims, check loss, and other customer losses
  • Giving out proper disclosures at new accounts
  • Active shooter issues and training
  • Robbery training
Speaker(s)

Deborah Crawford
Gettechnical Inc.

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

Additional Information

Who Should Attend?

This session is ideal for branch operations, retail operations, compliance, branch managers, and branch staff.

Fees

Live Webinar - $849.00

  • 12 Months OnDemand Playback

Available Upgrades

  • Additional Live Access - $150.00 per person

**100% surcharge applied to non-members.

Association Contact

Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank