In association with Performance Solutions, Inc., Drexler Consulting, LLC is excited to present one of our programs, Soft Skills Webinar Series, new for 2026!
Soft Skills Webinar Series is a four-part interactive virtual learning series designed to provide a complete overview of essential banking soft skills.
Why Choose this Series:
Our workshop on Wowing the Client covers the skills needed by frontline branch professionals as the care for clients and help them realize their financial dreams.
We will explore the trends in banking today, including:
Frontline Excellence, is a program that covers 5 pivotal modules for today’s frontline professionals. This program serves as an important reminder about the significance of their role, serving as the CEOs of the customer experience and reinforcing the importance of their actions and reactions as a reputation builder for your brand.
As a take-away tool, we have included a comprehensive teller training manual that houses a wealth of resources aligned with each module covered. A valuable workplace reference going forward.
This program is information rich. Attendees leave with a renewed dedication to achieve excellence in their roles. Esteemed as the nation’s most dynamic teller training experience, this presents a unique opportunity to elevate your entire front-line team toward an exceptional level of performance.
The IBA provide a multitude of educational opportunities for everyone from tellers to senior executives.
Fitting together the pieces for an effective & manageable compliance program!
This series focuses on the critical elements of managing & leading a performance-focused sales & service team.
This series is designed to provide a complete knowledge of banking principles and operations.
An intensive program guaranteed to motivate and accelerate the development of leaders.
This 2-day program will cover the challenges of developing and managing an effective BSA program.
An investment in your bank’s future! Forums provide a platform to exchange ideas freely.
Browse valuable, cost-effective resources that provide flexibility in training needs for member banks.
Mark Your Calendar For The Cyber, Fraud, and Physical Security Conference - 3/4/2026 - 3/6/2026