Oct 10, 2024
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Managing risk is the #1 priority for all financial institutions, starting at the new account desk. If a criminal cannot open a bank account, they cannot negotiate a stolen check, embezzle from their employer, or steal from your organization and community. Well-trained new account personnel and universal bankers who recognize and stop attempted fraudulent activity are the first lines of defense in protecting a financial institution from fraudsters. Unfortunately, new account personnel are often trained "on the job," which results in an environment of potential vulnerability and unnecessary losses. Trust and business accounts continue to grow in popularity and complexity - LLCs owned by Revocable Trusts and businesses owned by other businesses… the need for ongoing compliance training is paramount to maintain diligence and update processes and procedures. This full-day program is one of the country's most comprehensive seminars on opening deposit accounts. The session answers many of the complicated questions customers and employees ask. The 200+ page detailed manual, included in the registration and customized to your state law, has become an invaluable resource for banks across the state. These workshops are highly interactive. Come prepared to get your questions answered! |
| 8:30 a.m. | Registration & Continental Breakfast |
| 9:00 a.m. | Program Begins |
| 12:00 p.m. | Lunch |
| 4:00 p.m. | Program Resumes |
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Matthew “Matt” Dickinson Matt Dickinson, an 18+ year banker and leading retirement account consulting and education provider, acquired Training Resources Consulting, LLC, a well-known and highly respected name in the financial industry recognized as one of the country's foremost experts in New Accounts Documentation and Compliance education. After five decades in the financial industry, Suzie Jones retired effective January 1, 2024. Matt will continue to use the new account training program and materials Suzie developed, known for its customization to state law and one of the industry's most outstanding and comprehensive resources. Matt is known for his approachability, sense of humor, and passion for providing knowledge to bankers so they can serve the Bank’s customers confidently while managing the risk. He partners nationally to provide new account training for 16 State Bank Associations. Matt enjoys family time with his wife and four daughters, cooking, and has completed three full Ironman triathlons; with the dedication and patience it takes to complete this task, he wants his seminar participants to know they will receive the same patience and dedication. |
| IBA Members $295 - First Attendee $245 - Each Additional Attendee Participation in IBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or non-member rates. Surcharge of 100% for Non-Members. |
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HYBRID TRAINING Live Training will be at the Center for Professional Development located at 8425 Woodfield Crossing Blvd Suite 155E, Indianapolis, IN 46240 Virtual Training connection links and handouts will be provided 2-3 days in advance to allow for printing of the materials before class. |
If you have any questions, please contact Elizabeth DeHaven at 317-387-9380 or via e-mail at EDehaven@indiana.bank
The IBA will send confirmations as requested for its programs. Please check the appropriate box on the registration form. If you have questions, contact Elizabeth DeHaven at 317-387-9380 or via email at edehaven@indiana.bank.
Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations or absences on the day of the program. Substitutions are welcome at any time.