Retail Mangement Continuing Education Seminar

Date:

Sep 11, 2024

Location:

Drexler Consulting, LLC is excited to present our newest program, Retail Management Continuing Education Seminar.   This one-day seminar provides annual, ongoing continuing education for bankers in Retail Banking Management roles.  Not only will participants receive more in-depth training each year on topics introduced in the Retail Banking Management Series, but they will also receive training relevant to immediate challenges they are facing today.  Each year, the course content will change to support the ongoing development of Retail Banking Leaders.  Participants will learn through real-world examples, case studies, group discussion, and practical application of concepts taught.

The seminar topic for 2024 is Building a Successful and Engaged Team. This year’s focus is a deep dive into hiring, developing and engaging team members to improve your retention and team performance.

PDF Brochure

Agenda

The Agenda Includes:

  •  Recruit Well So You Don’t Recruit Often
  •  E is for Engagement…and Effort
  •  Developing Team Member Growth Plans 
  •  Acting as the Voice of Your Team 
  •  The Difference Between Appreciation and Recognition
  •  Managing Risk While Empowering the Team
  •  Leading Your Team Through Uncertainty and Discomfort 
  •  What is Your Plan – Updating Your Business Plan
Topics

Benefits of the Seminar:   

  •  Interact, network, and learn from the experience of other Retail Banking Leaders.
  •  Enhance hiring, engagement, and retention practices.
  •  Build team member growth plans and support their development.
  •  Effectively act as an advocate for your team.
  •  Balance risk management and team member autonomy.
  •  Prepare to guide team members through times of growth and change.
  •  Continue development of a business plan to meet team and individual goals.
  •  Receive an abundance of helpful tools and practical strategies that you can take back to your bank and immediately implement with your team. 
  •  And much more!
Speaker

Christie Drexler is the founder and President of Drexler Consulting, LLC.  Prior to founding the company in 2020, Christie worked directly for both community and large regional banks for twenty-six years.  Her experience has been expansive to include successfully navigating retail and commercial banking careers.  Like many bankers, Christie began her career on the front-line serving as a Teller and discovered her passion for banking.  She since also served as a Division President, Market President, Chief Credit Officer, Commercial Banker, Chief Retail Officer, and Regional Sales & Service Manager.

Additional Information

Who Should Attend?

All Retail Banking Managers who have completed the Retail Banking Management Series and Retail Banking Managers in all roles, who have at least three years of bank management experience.  Branch Managers, Assistant Branch Managers, Retail Operations Managers, Teller Managers, Customer Service Center Managers, Retail Training Managers, and Human Resources Managers who meet the above requirements are encouraged to attend.

location

IBA Center for Professional Development
8425 Woodfield Crossing Blvd., Suite 155E
Indianapolis, IN 46240

Association Contact

Elizabeth DeHaven, Education Manager
EDeHaven@indiana.bank
317-333-7169

Cancellation Policy

Within three or more business days prior to the day of an educational program, no cancellation charge will be assessed. Within two days prior, 50% of the fee is assessed. Refunds are not provided for cancellations the day before or absences on the day of the program. Substitutions are welcome at anytime.