Outside Calling School - 2 Part Series

Date:

Oct 24, 2024

Location:

The 2-lesson Outside Calling School will deliver the most up-to-date selling techniques to help you and your company deliver loan and deposit results even during this “new-normal” economy. You will go through the selling process to identify how to gain the trust of your client, gain a larger share of wallet, and sell what your client truly needs. We will also address how to effectively manage the pricing discussion, how to overcome objections, and how research and profiling the client/ prospect will improve targeting, prospecting and presentations.

PDF Brochure

Step 1: Pre- Call Planning

  • Calling successes and challenges
  • Getting out of the office both virtually and in person
  • Call planning on top clients & prospects
  • Gaining the virtual or in person appointment
  • The initial meeting
  • More, Better, Different, Less Clinic
  • Do we use technology or meet in person?
  • Plan what to bring on the call
  • Plan bridging and introductory comments

Step 2: Virtual or In Person Encounter

  • Get them talking!
  • Listening and communicating how you can help
  • Making a recommendation and asking for the business
  • Earning referrals 
  • Premium pricing?
  • Negotiating techniques
  • War Games – Handling objections

Step 3: Post Call Follow Up

  • Expanding your notes to capture the call
  • Calendaring follow up activities
  • Drafting a thank you note
  • Assessing the call
  • Compete on anything other than price
  • The value proposition?
  • Draft an Action Plan for skills transfer