Agenda

9:45am - Zoom Waiting Room Opens

10:00am - Program Begins

12:00pm - Lunch

5:00pm - Program Adjourns

*Agenda schedule is in EST

Topics

The Agenda Includes:

• Not Only Management but Leadership
• Four Key Skills of Great Leaders
• Effectively Providing Positive and Constructive Feedback
• Performance Management Tools for the New Workforce
  • Coaching, Counseling and Constructive Discipline
• Coaching for Impact, Connection, and Results
• Documenting Performance to Engage Behavioral Change and Protect the Bank
• Hiring, Promoting, and Retaining Top Talent
• Interview Effectively: The Legalities and Best Practices
• Understanding the Manager’s Role in Creating Team Member Engagement
• Key Needs and Motivations of Today’s Workforce
• Prioritizing Leadership and Action Planning

Speaker(s)

Christie Drexler is the Owner of Drexler Consulting, LLC, a financial services consulting and training business focused on developing purpose-driven, competent, servant leaders in all roles of banking. In association with Performance Solutions, Inc. and Dianne Barton, Christie has offered training and consulting services through Drexler Consulting, LLC, for the past five years. In addition, Christie has twenty-six years of direct experience in the financial services industry, working for both community and large regional banks. Her experience has been expansive to include successfully navigating retail and commercial banking careers. She has served as Division President, Market President, Chief Credit Officer, Chief Retail Officer, and Regional Sales & Service Manager.

Josh Collins has been creating content and facilitating courses as part of the Drexler Consulting team since 2023. He has twelve years of banking experience serving in various leadership roles in retail banking, human resources, and talent development. Josh’s background includes developing and facilitating banking, customer service, and leadership and culture development training programs. Josh is a graduate of The University of Georgia and is SHRM-CP certified. Josh enjoys equipping and encouraging bankers to grow their personal skillsets and build strong teams and cultures to maximize results for themselves and the banks they serve.

Fees

IBA Members
$295 per first attendee
$255 per additional attendee

Participation in IBA programs is limited to members, associate members, and nonmembers from an eligible membership category at applicable member or non-member rates. A surcharge of 100% for Non-Members.

location

Virtual Training

This one-day seminar is being offered virtually via Zoom technology.

You will receive your manual 2-3 days in advance should you want to print this to have during training. At this time, you will also receive log in instructions. Each attendee will need a computer, as you will be participating individually AND in group discussions.

Association Contact

Laurie Rees, Senior Vice President of Professional Development
LRees@indiana.bank

Molly Gibbs, Assistant Vice President - Education & Training
MGibbs@indiana.bank

Susan Clark, Professional Development Coordinator
SClark@indiana.bank

Silvia Regalado, Professional Development Coordinator
SRegalado@indiana.bank