Sep 22, 2025
Are ACH reclamations and garnishments sticky wickets?
Do you know what to do when an accountholder dies? Should post-death payments be returned? If so, when? What are the guidelines for handling garnishments? This webinar will unearth the answers to these questions and more!
September 22, 2025
11:00am - 12:30pm EST
What must be done when you learn of an accountholder’s death? Are you responsible for acting upon a word-of-mouth notification? Are you required to return post-death payments, or can you wait for a reclamation? Join us to find the answers to these questions and compare your financial institution’s liability related to post-death benefit payments under the ACH rules and 31 CFR Part 210. You’ll learn your liability and how to limit it according to what type of payment is received. The impact of signing a Master Agreement and which payments are exempt from garnishment will also be covered.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Shelly Sipple
EPCOR
Shelly Sipple joined EPCOR (Electronic Payments Core of Knowledge) in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Senior Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert.
She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APRP) in March 2018, and the National Check Professional (NCP) certification in May 2019. She is an active member of Nacha’s APRP Oversight Panel, Accredited Faster Payments Professional (AFPP) Oversight Panel, and holds a bachelor’s in Business Education.
Shelly produces and presents expert content Webinar Network, with her webinars being viewed by hundreds of individuals across the country. Learn more from Shelly with her collection of upcoming and on-demand training webinars listed below.
EPCOR is a not-for-profit trade association devoted to providing timely and relevant payments education and support to our members to help them maintain compliance, improve operational processes, and mitigate risk and fraud. Through its affiliation with NACHA and other industry associations, EPCOR fosters and promotes improvement of the payment systems which are in the best interest of its members. EPCOR serves over 2,300 member banks, credit unions, thrifts, and affiliated organizations.
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations staff, compliance staff, auditors, and those individuals with the AAP and APRP accreditation.
TAKE-AWAY TOOLKIT
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Live Webinar - $255
On-Demand Webinar - $255
Live + On-Demand - $375
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank