Agenda

Nov 10, 2026
3:00 pm - 4:30 pm EST

When an accountholder passes away, financial institutions must navigate important compliance obligations and potential liability related to post-death benefit payments. This session will examine your responsibilities under the ACH Rules and 31 CFR Part 210, including when action is required following a notification of death and whether post-death payments must be returned or can be addressed through the reclamation process.

Gain a clear understanding of how liability differs by payment type and learn practical strategies to minimize risk. We’ll also cover the implications of signing a Master Agreement and review which payments are exempted from garnishment, providing the knowledge you need to confidently handle these complex situations.

Topics

KEY WEBINAR TAKEAWAYS:

• Your institution’s liability related to reclamations under the ACH Rules and 31 CFR Part 210
• Responsibilities associated with learning of an accountholder’s death
• Given a reclamation scenario, how to evaluate the type of payment received and appropriately apply the ACH Rules or 31 CFR Part 210
• Given the Guidelines for Garnishment of Accounts Containing Federal Benefit Payments, how to determine the appropriate action to take in a garnishment scenario

Speaker(s)

Shelly Sipple, AAP, AFPP, APRP, NCP
EPCOR

Shelly Sipple joined EPCOR in 2005 after an 11-year career with the Federal Reserve Bank of Kansas City. As Senior Director of Certifications & Continuing Education, she designs and delivers ACH education programs for over 1,800 financial institutions and corporate members. A recognized ACH payments expert, Shelly presents at regional and national conferences and serves on multiple Nacha committees. She has earned AAP (2006), APRP (2018), NCP (2019), and AFPP (2025) certifications. Shelly holds a bachelor’s degree in business education and is passionate about equipping financial professionals with the knowledge and skills to excel in payments.

Fees

Live Webinar - $279

• Unlimited connections for your institution
• Available on desktop, mobile & tablet
• Take-away toolkit
• Presenter’s contact info for questions

On-Demand Webinar - $279

• Unlimited & shareable access starting two business days after live stream
• Available on desktop, mobile & tablet devices 24/7
• Take-away toolkit
• Ability to download webinar video
• Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact