Agenda

March 4, 2026
11:00 am - 12:30 pm EST

Returns, NOCs, and exception items create operational and compliance challenges. Learn how to manage them efficiently and reduce institutional risk.

Topics

What You'll Learn

• Types of ACH exceptions: returns, NOCs, and more
• Risk impacts of poor exception management
• Best practices for efficient exception resolution
• Tools and resources to streamline exception workflows
• Compliance requirements for handling exceptions

   

Speaker(s)

Kevin Olson
Payments Professor

Kevin Olsen is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom which is exemplified in the professor’s “edutainment” (when education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is also a certified business coach helping lead organizations to innovate and communicate in the ever-changing world of payments, including building of payment strategies with a focus on product development and use cases for faster payments (RTP & FedNow).

Among his many certifications, Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), an NCP (National Check Payments Certification) as well as an NCP Certified Trainer and a Certified High-Performance Coach (CHPC), and holds a masters in industrial organizational psychology from Liberty University.

Fees

Live Webinar - $299.00

• Live Access
• 30 Days OnDemand Playback
• Presenter Materials and Handouts

Available Upgrades

• 12 Months OnDemand Playback - $120.00
• 12 Months OnDemand Playback + Digital Download - $150.00
• Additional Live Access - $125.00 per person

**100% surcharge applied to non-members.

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