Oct 8, 2026
This session is designed for experienced collectors and managers ready to elevate their expertise.
Moving beyond day-to-day techniques, we explore strategic frameworks, analytics, and decision-making processes that drive long-term collections success. Attendees will examine portfolio trends, risk segmentation, and behavioral indicators influencing borrower performance and recovery potential. Learn to optimize contact timing, channel selection, and resource allocation while navigating advanced compliance, cross-department collaboration, and portfolio-level performance measurement. Walk away with actionable insights to shift from reactive collections to proactive, data-driven portfolio management that enhances institutional results.
Oct 8, 2026
11:00 am - 12:30 pm EST
David A. Reed, JD
Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.
WHO SHOULD ATTEND?
Live Webinar - $279
On-Demand Webinar - $279
Live + On-Demand - $379
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
| Susan Clark | Silvia Regalado | |
| Professional Development Coordinator | Professional Development Coordinator | |
| o: 317-387-9380 | o: 317-387-9380 | |
| d: 317-333-7169 | d: 317-333-7170 | |
| sclark@indiana.bank | sregalado@indiana.bank |