Nov 20, 2026
New SAR confidentiality guidance changes the conversation.
Understand how to communicate with account holders during fraud investigations while protecting SAR confidentiality, managing account closures, and properly providing supporting documentation to law enforcement.
Nov 20, 2026
11:00 am - 12:30 pm EST
On September 2, 2026 the Board of Governors of the Federal Reserve System (Federal Reserve), the Federal Deposit Insurance Corporation (FDIC), the National Credit Union Administration (NCUA), and the Office of the Comptroller of the Currency (OCC) (collectively, the Agencies), and the Financial Crimes Enforcement Network (FinCEN) issued a statement to clarify confidentiality requirements related to Suspicious Activity Reports (SARs), particularly when financial institutions communicate with their accountholders regarding potentially fraudulent transactions, other suspicious activity (e.g., payment fraud, including check fraud), or account closures.
Learn how financial institutions can ensure compliance with SAR confidentiality requirements and provide transparent and timely communication as part of a fraud investigation, which may result in one or more SAR filings and potential closure of the account. We will also review how and when to provide law enforcement with supporting documentation.
KEY WEBINAR TAKEAWAYS:
Deborah L. Crawford
Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.
WHO SHOULD ATTEND?
Live Webinar - $279
On-Demand Webinar - $279
Live + On-Demand - $379
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
| Susan Clark | Silvia Regalado | |
| Professional Development Coordinator | Professional Development Coordinator | |
| o: 317-387-9380 | o: 317-387-9380 | |
| d: 317-333-7169 | d: 317-333-7170 | |
| sclark@indiana.bank | sregalado@indiana.bank |