Agenda

Thursday, Oct 15, 2026
11:00 am - 1:00 pm EST

Even in this age of dynamic regulatory change and uncertainty, it is important to remember that property valuations not be influenced by bias on the part of the appraiser (or algorithm in the case of an automated model). This reality is no less important to regulators even with a seeming pullback in regulatory enforcement. The risk continues to be real.

There has been much written about bias in the property valuation industry, and it has become clear that mortgage lenders must take steps to ensure the appraisals (and AVMs) they use in lending decisions are not subject to bias.

The regulatory agencies, as well as HUD, FHFA, and Fannie Mae and Freddie Mac, issued their Final Interagency Guidance on ROVs, which creates clear expectations on mortgage lenders to formulate and execute programs to provide customers with access to ROV requests, as well as how to handle them once received. As well, final regulations were issued regarding AVMs to ensure they are not subject to conflict or bias.

There are a number of disclosure requirements that go along with this as well, as a means to notify customers that they have the ability contest an appraisal if they wish. Then, what do you do if the appraisal is in fact fatally flawed? Should (or can) you order a new one? What about charging the borrower a fee for that second one? Doesn’t that fly in the face of appraiser independence?

In this webinar we’ll address all these important questions, as well as provide practical advice on how to incorporate this critical new requirement into your lending program.

Topics

WHAT YOU'LL LEARN

• Explanation of appraisal bias – what is it and where can it be found?
• Requirements to have valuation guidelines in place
• Many links to regulatory guidance – there is help out there!
• How do I handle the AVM requirement? What must we do?
• What exactly is a Reconsideration of Value request? What do I do once I receive one?
• Interplay with complaint management processes
• What is a “deficiency” that should be addressed?
• When can we get a second appraisal? Can/should we charge the borrower for it?
• Communications and working with appraisers
• Usage of third parties such as AMCs
• Utilization of AVMs and other automated solutions
• Interplay with appraiser independence
• Policies, procedures, and controls, including examples
• Disclosure to customers around their right/ability to request an ROV
• Resolving the ROV – it’s not always about getting a second appraisal
• Timelines – when should all this be done? Are there deadlines?
• Additional requirements for FHA and Fannie/Freddie lenders

Speaker(s)

Carl Pry, CRCM & CRP
Senior Advisor for Asurity Advisors

Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Senior Advisor for Asurity Advisors in Washington, DC. Through his more than 35-year working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves as the Chair of the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.

Fees

Live Webinar - $299.00

• Live Access
• 30 Days OnDemand Playback
• Presenter Materials and Handouts
• Includes 12 months of OnDemand playback access

Available Upgrades

• 12 Months OnDemand Playback - $120.00 Per Person
• 12 Months OnDemand Playback + Digital Download - $150.00 Per Person
• Additional Live Access - $125.00 Per Person

**100% surcharge applied to non-members.

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