Artificial Intelligence & Its Impact on the Future Organizational Structure of the Banking Industry

Date:

Jan 27, 2026

Register

Artificial intelligence is transforming banking — not just as a technology tool but as a catalyst redefining organizational structures across financial institutions.

This session will explore how AI integration is reshaping traditional hierarchies into agile, data-driven ecosystems impacting lending, operations, HR, marketing, and more. Discover how intelligent automation and predictive systems empower teams, flatten silos, and shift leadership focus toward innovation and strategy to better serve communities in tomorrow’s banking landscape.

Agenda

January 27, 2026
11:00am - 12:30pm EST

Join us to explore what the “AI-augmented financial institution” can look like. The presentation will include practical examples, from FIs experimenting with AI-powered credit analysis and compliance monitoring to utilizing copilots and conversational AI to transform accountholder service and internal collaboration. You’ll learn how emerging technologies can enhance efficiency and engagement while reinforcing the human connection — how to communicate change, build trust, and design a structure that blends automation with empathy. Whether you’re a senior leader shaping strategy or a department head preparing your team for AI integration, this webinar will help you chart a roadmap for the next era of organizational evolution in community banking.

Topics

KEY WEBINAR TAKEAWAYS:

  • Key areas where AI is reshaping traditional banking structures — including decision-making, staffing models, and customer experience delivery
  • Use of emerging AI tools like Microsoft Copilot, ChatGPT, and industry-specific automation platforms to augment teams across departments
  • The evolving role of leadership in AI-driven institutions, including governance, oversight, and human-AI collaboration
  • How to redesign workflows and job functions to integrate AI responsibly without losing the personal, relationship-based service community institutions are known for
  • Internal AI education and change management strategies that prepare employees for the coming transformation
  • Navigating compliance, risk management, and ethical frameworks for deploying AI within regulated environments

This webinar is part of the AI Series

Speaker(s)

Eric Cook
WSI & The LinkedBanker

Eric Cook often refers to himself as a “recovering banker” after spending 15 years as a community banker in Michigan before shifting to a digital strategist in 2007. An award-winning web designer with WSI, the world’s largest digital agency network, he’s a three-time contributing author of the best-selling book Digital Minds: A Strategic Approach to Connecting and Engaging with Your Customers Online and recently launched an online mastermind and mentorship community exclusively focused on the needs of banking professionals called TheLinkedBanker.com.

Eric routinely works with community-focused financial institutions around the country helping to develop their digital strategies, embrace social media engagement, and enhance their overall online presence. As a faculty member at several banking schools, Eric is also a highly rated conference speaker who loves educating community bankers to help lead the digital charge to better connect and engage in the 21st century.

Additional Information

WHO SHOULD ATTEND?

  • Financial marketing professionals
  • Senior managers and decision-makers
  • Compliance Officers
  • Security professionals

TAKE-AWAY TOOLKIT

  • Each participant will get private access to a custom generative pre-trained transformer (GPT) to help with the creation or refinement of their FI’s AI policy
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Fees

Live Webinar - $279

  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions

On-Demand Webinar - $279

  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact

Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank