Agenda

Jul 13, 2026
11:00 am - 12:30 pm EST

Examiners have their sights focused on one key issue — protecting the consumer and ensuring they are treated fairly throughout the loan and deposit process. Therefore, it should come as no surprise that TRID, FDPA, EFTA, and TISA requirements are the source of an increasing number of exam violations. In this session we will review Agency-issued guidance, advisories, and proposals that set forth examiner expectations for these regulatory hot buttons. We will share information about the most recent regulatory developments and best practices for how to prepare your programs. We will discuss how you can focus on these areas of highest risk and the controls you can implement to mitigate that risk before your next exam.

Topics

KEY WEBINAR TAKEAWAYS:

• Regulatory resources available for researching examiner-identified compliance issues
• Correcting examiner-identified errors in your TRID documents
• EFTA error resolution timing, including timing of your investigation and the provision of credit
• When a new flood determination is required and how to ensure adequate insurance is in place throughout the life of the loan
• Tracking and responding to consumer complaints

Speaker(s)

Dawn Kincaid
Brode Consulting Services, Inc.

Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.

Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

Fees

Live Webinar - $279

• Unlimited connections for your institution
• Available on desktop, mobile & tablet
• Take-away toolkit
• Presenter’s contact info for questions

On-Demand Webinar - $279

• Unlimited & shareable access starting two business days after live stream
• Available on desktop, mobile & tablet devices 24/7
• Take-away toolkit
• Ability to download webinar video
• Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact