BSA Referrals: From Business Lines to the BSA Dept.

Date:

Oct 17, 2025

Register

Where do BSA referrals come from?

According to the FFIEC, they should be coming from all business lines, including lending, operations, branches, etc. Do you have such a process in place? This insightful webinar will cover how to develop referral forms that include red flags from FinCEN. Now is the time to encourage your whole team to join forces to combat red flags and make the necessary BSA referrals.

Agenda

October 17, 2025
11:00am - 12:30pm EST

The FFIEC’s BSA/AML Examination Manual recommends referral submissions from all business lines. Do you have that process in place? Are you receiving referrals from branch staff and the mortgage, lending, and operations departments? If not, why not? In this webinar, you’ll learn to develop referral forms for many business lines based on the red flags FinCEN has provided. Talk to your staff. Update them on their responsibilities for reporting suspicious transactions. Begin to work as an organization to filter out financial crimes of all types and calibers.

Topics

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Develop red flag referral forms for many of your business lines
  • Encourage referrals by developing conversations with staff that explain this important role
  • Dissect red flags in advisories and guidances to help develop the referral process
  • Engage staff with an understanding of what each person’s role is in each department
  • Identify for staff the conversations that may cause problems
  • Build a great BSA referral system that will impress examiners
Speaker(s)

Deborah L. Crawford
Gettechnical Inc.

Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.

Gettechnical Inc. specializes in seminars and educational materials for financial institutions. Recognized nationally as a source of information for the deposit side of financial institutions, we provide seminars and education materials for tellers, new accounts, IRAs, deposit compliance and federal regulations that affect the deposit side of the banking and credit union industry. We work with associations and leagues around the country to provide up-to-date compliance and regulatory information that impacts our industry.

Additional Information

WHO SHOULD ATTEND?

This informative session is for BSA officers, BSA staff, trainers, compliance personnel, and branch and loan administration professionals.

TAKE-AWAY TOOLKIT

  • Referral forms for mortgages, branch staff, elder financial exploitation, and more
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Fees

Live Webinar - $255

  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions

On-Demand Webinar - $255

  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

Live + On-Demand - $375

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact

Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank