Apr 1, 2026
When “closing an account” becomes a compliance risk, do you know the right steps to take?
This essential webinar will walk you through the best practices for closing personal, business, and specialty deposit accounts for any situation — BSA issues, fraud concerns, or compliance exceptions. Strengthen your compliance program with this must‑attend, practical training session.
April 1, 2026
11:00 am - 12:30 pm EST
Closing a deposit account? Why? BSA, fraud, compliance reasons? Join this detailed session to learn best practices for closing regular deposit accounts, business deposit accounts, and specialty accounts. Participants will receive templates for developing letters, procedures, and policies to close accounts for various reasons. We will also provide checklists on actions to take and not take at account closing. This may be the most important program you will attend this year!
KEY WEBINAR TAKEAWAYS:
Deborah L. Crawford
Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.
WHO SHOULD ATTEND?
Live Webinar - $279
On-Demand Webinar - $279
Live + On-Demand - $379
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
| Susan Clark | Silvia Regalado | |
| Professional Development Coordinator | Professional Development Coordinator | |
| o: 317-387-9380 | o: 317-387-9380 | |
| d: 317-333-7169 | d: 317-333-7170 | |
| sclark@indiana.bank | sregalado@indiana.bank |