Sep 26, 2025
How do you know when your financial institution should close a deposit account?
Is your accountholder a victim or engaged in criminal activity? What documentation is required? Are your procedures up to snuff? What about closing IRA, HSA, and CESA accounts? Attend this webinar to get expert insight and guidance directly from deposit account specialist Debbie Crawford.
September 26, 2025
11:00am - 12:30pm EST
It’s getting more difficult to understand whether your accountholder is a victim or is part of a crime. Financial institutions have the right to close accounts – but with that right comes great responsibility. This webinar will examine the terms and conditions language to close accounts and relationships. It will also look at terminating services like debit cards and wires. Learn general procedures for writing checks to close accounts and developing letters to the accountholder. You will receive checklists and samples to begin the process of account closing.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Deborah L. Crawford
Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.
Gettechnical Inc. specializes in seminars and educational materials for financial institutions. Recognized nationally as a source of information for the deposit side of financial institutions, we provide seminars and education materials for tellers, new accounts, IRAs, deposit compliance and federal regulations that affect the deposit side of the banking and credit union industry. We work with associations and leagues around the country to provide up-to-date compliance and regulatory information that impacts our industry.
WHO SHOULD ATTEND?
This informative session is designed for BSA/AML officers, security officers, compliance personnel, and deposit operations staff.
TAKE-AWAY TOOLKIT
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Live Webinar - $255
On-Demand Webinar - $255
Live + On-Demand - $375
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank