Agenda

Aug 20, 2026
3:00 pm - 4:30 pm EST

Debit cards have become an everyday payment tool, offering accountholders fast and convenient access to their funds through swipes, taps, online purchases, and digital wallet transactions. Along with that convenience comes increased regulatory scrutiny and heightened fraud risk, making effective oversight and strong internal controls essential for financial institutions.

This session will provide a comprehensive review of debit card management responsibilities, including card issuance requirements, Regulation E disclosure obligations, timing requirements, and the error resolution process for unauthorized transactions. We will also discuss operational and fraud related risk areas such as card requests occurring near address changes, debit card limit increase requests, card closure procedures, and controls surrounding instant issue cards.

In addition, we will explore practical fraud mitigation strategies and discuss ways to strengthen fraud awareness among both employees and accountholders. An understanding of the regulatory framework governing debit cards, combined with sound procedures and risk-based controls, is key to managing a safe, compliant, and effective debit card program.

Topics

KEY WEBINAR TAKEAWAYS:

• Key regulatory requirements governing the issuance and servicing of debit cards
• Regulation E requirements related to debit card error resolution procedures and consumer liability for unauthorized transactions
• Procedures for modifying debit card transaction limits
• Communicating effective fraud prevention best practices and security awareness tips to both cardholders and staff

Speaker(s)

Molly Stull
Brode Consulting Services, Inc.

Molly launched her banking career as a teller while earning her undergraduate degree—an unexpected start that sparked a lifelong journey in the financial industry. Over the years, she’s held leadership roles, guided de novo institutions from inception, and helped organizations navigate enforcement actions. Since 2015, Molly has energized banks, credit unions, associations, and state leagues nationwide with dynamic training sessions. She also provides regulatory compliance reviews and BSA/AML audits with a practical, solutions-focused approach. Molly believes that when employees understand the “why” behind processes, they execute with precision and purpose. She holds a bachelor’s degree from the University of Akron and an MBA from Ashland University.

Fees

Live Webinar - $279

• Unlimited connections for your institution
• Available on desktop, mobile & tablet
• Take-away toolkit
• Presenter’s contact info for questions

On-Demand Webinar - $279

• Unlimited & shareable access starting two business days after live stream
• Available on desktop, mobile & tablet devices 24/7
• Take-away toolkit
• Ability to download webinar video
• Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact