Agenda

May 5, 2026
2:30 pm - 4:30 pm EST

Debit cards are a convenient access device that customers swipe, tap, or key in every day. However, their widespread use brings important regulatory obligations and fraud risks that require strong policies, procedures, and oversight.

Join us as we explore the essential elements of effective debit card management, including card issuance requirements, required disclosures and timing, and the Regulation E error resolution process. We will also cover key risk areas such as handling address changes submitted near the time of a card request, evaluating limit increase requests, processing card closures, and implementing appropriate instant issue controls.

Finally, we will review practical strategies to help limit fraud and educate both consumers and staff on fraud awareness and prevention techniques. A thorough understanding of the regulations governing debit cards, paired with well-designed internal controls, is critical to responsibly managing debit cards.

Topics

What You'll Learn:

• Understand regulatory requirements for issuing a debit card
• Identify Regulation E disclosure requirements specific to debit cards
• Explain debit card error resolution and consumer liability for unauthorized transactions requirements as defined by Regulation E
• Apply instant issue debit card controls 
• Respond to card requests in close proximity to address changes
• Examine the process utilized for debit card limit changes
• Communicate tips to prevent debit card fraud to customers and staff

Speaker(s)

Molly Stull
Banker

Molly began her banking career on the teller line while working on her undergraduate degree and has continued working in the financial industry ever since. Some of her experience includes roles in operations, business resumption planning, consumer compliance, and conducting audits. Her favorite role is ensuring that her audience, whether on the sports field or in the financial industry, understands the "why" behind the rule. Her wealth of financial knowledge and her numerous years of experience enable her to relate the material to the audience.

Fees

Live Webinar - $299.00

• Live Access
• 30 Days OnDemand Playback
• Presenter Materials and Handouts

Available Upgrades

• 12 Months OnDemand Playback - $120.00 Per Person
• 12 Months OnDemand Playback + Digital Download - $150.00 Per Person
• Additional Live Access - $125.00 Per Person

**100% surcharge applied to non-members.

Association Contact