Agenda

Nov 19, 2026
11:00 am - 12:30 pm EST

Fraud can hit anywhere — and being prepared is key. In this session we will discuss how to develop effective procedures to respond when you or your accountholders are victims of a fraudulent incident. Specifically, we’ll dive into how to respond to check fraud, debit card fraud, elder financial exploitation, wire fraud, and cyber incidents. Explore regulatory guidance, real-world best practices, and actionable procedures to protect your institution and accountholders.

Topics

KEY WEBINAR TAKEAWAYS:

• Red flags for current types of fraud and scams facing your financial institution and your accountholders.
• How to respond to check, debit card/ACH, and wire fraud.
• Procedures for employees to report suspected instances of fraud.
• How to be prepared for conversations concerning fraud with your accountholders, including the elderly.

This webinar is part of the Fraud Series

Speaker(s)

Dawn Kincaid
Brode Consulting Services, Inc.

Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.

Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.

Fees

Live Webinar - $279

• Unlimited connections for your institution
• Available on desktop, mobile & tablet
• Take-away toolkit
• Presenter’s contact info for questions

On-Demand Webinar - $279

• Unlimited & shareable access starting two business days after live stream
• Available on desktop, mobile & tablet devices 24/7
• Take-away toolkit
• Ability to download webinar video
• Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact