Agenda

April 9, 2026
11:00 am - 1:00 pm EST

This program will help strengthen those important skills. It will also help tellers perform their daily cash operations with confidence. We will cover how to improve cash handling skills, manage cash drawers, identify counterfeit currency, and handle teller drawer outages. We will also cover how to help customers discreetly and securely with cash withdrawals.

Topics

What You'll Learn

• Strong, Consistent Cash-Handling Procedures That Will Help Reduce Errors
• How To Organize And Manage Cash Drawers
• How To Recognize Counterfeit Currency
• Step By Step Teller Drawer Outage Procedures
• How To Handle Cash Withdrawals To Protect Your Customer And Your Institution.

Speaker(s)

Leslie Nicely
Sr. VP for Gettechnical, Inc.

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

Deborah Crawford
President of Gettechnical, Inc.

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

Fees

Live Webinar - $299.00

• Live Access
• 30 Days OnDemand Playback
• Presenter Materials and Handouts

Available Upgrades

• 12 Months OnDemand Playback - $120.00
• 12 Months OnDemand Playback + Digital Download - $150.00
• Additional Live Access - $95.00 per person

**100% surcharge applied to non-members.

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