Regulation E protects consumers from unauthorized ATM, debit card, ACH, and other electronic fund transfers (EFTs). This imposes many responsibilities and liabilities on financial institutions. Fraud losses continue to increase from counterfeit ATM/debit cards and the unauthorized use of validly issued ATM/debit cards.

Reg E is a complex set of rules and deadlines that must be followed when responding to accountholder claims. Furthermore, Reg E rules differ depending on whether an access device was actually used in the transaction. This webinar will fully explain how to properly handle all types of unauthorized consumer electronic fund transfers and how to accurately calculate the amount, if any, that must be reimbursed.

(This webinar only addresses the basics of Reg E and accountholder responsibilities. To learn about provisional credit, register for the 3/6 webinar Provisional Credit Under Reg E: Rules, Best Practices & FAQs.)