Harnessing ITMs & VTMs: Risks, Implementation Considerations & Compliance

Date:

Oct 23, 2024

Register

Live Webinar: 90 Minutes

This session will address the pros and cons of these newer technologies, regulatory compliance, security considerations, and best practices for operating the machines at your institution.

The popularity of interactive teller machines (ITMs) and virtual teller machines (VTMs) has grown in the last several years. The increased costs of wages and building physical branches (that may have minimal foot traffic), coupled with providing competitive, convenient consumer access to products and services make the investment into these technologies worthy of discussion among boards and management teams.

Your institution needs to understand the capabilities, risks, costs, and staff responsibilities when implementing these machines. Please join us for this informational session!

Agenda

October 23, 2024
Webinar begins - 11:00 AM EST

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Understand the available features of ITMs and VTMs and the conveniences these machines can offer to your institution and accountholders
  • Compare and contrast the benefits of these new technologies versus more traditional branching
  • Train staff on the responsibilities of being a virtual teller
  • Distinguish how current compliance regulations apply to ITM and VTM transactions
  • Define the risks associated with ITMs and VTMs and determine which internal controls can be implemented to best mitigate these risks
Topics

TAKE-AWAY TOOLKIT:

  • Action plan for ITM/VTM implementation
  • Sample risk assessment
  • Fact sheet for board reporting/training
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits
Speaker(s)

Dawn Kincaid
Brode Consulting Services, Inc.

Additional Information

WHO SHOULD ATTEND?

This informative session is designed for operations staff, electronic banking personnel, IT officers, security officers, senior management, and compliance officers.

Fees

Live : $510.00
OnDemand: $510.00
Live + OnDemand: $750.00

Association Contact

AyZha Hazelwood, Education Meeting Coordinator
Ahazelwood@indiana.bank
317-387-9380