HMDA Part 2: Demographic Collection

Date:

Oct 28, 2025

Register

Borrowers can be sensitive about providing personal information.

However, demographic data must be collected for mortgage loan applications covered by HMDA. Do you have a firm grasp on what elements need to be gathered? Join this fact-filled session to learn how to use the toolkit resources to successfully complete complex demographic information collection.

Agenda

October 28, 2025
11:00am - 12:00pm EST

Home Mortgage Disclosure Act (HMDA) compliance is a complex, data-driven process. The CFPB has issued multiple FAQs to clarify the correct codes and collection process. This webinar will provide effective training to both new employees and experienced staff on correctly documenting demographic information based on the various types of application submissions, including in-person, phone, internet, and “hybrid” submissions.

Topics

AFTER THIS WEBINAR YOU’LL BE ABLE TO:

  • Define the terms of ethnicity, race, and gender information
  • Explain the collection process to employees and customers
  • Distinguish between the requirements for various application channels
  • Understand the importance of collecting and reporting accurate information
Speaker(s)

Susan Costonis
Compliance Training & Consulting for Financial Institutions

Susan Costonis is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.

Additional Information

WHO SHOULD ATTEND?

This informative session is designed for all employees who need to understand and manage HMDA reporting, including loan operations staff, loan officers, loan assistants, processors, compliance officers, and auditors.

TAKE-AWAY TOOLKIT

  • Step-by-step data collection definitions and important tips to avoid mistakes
  • Tool for taking demographic information
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.

Fees

Live Webinar - $255

  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions

On-Demand Webinar - $255

  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

Live + On-Demand - $375

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact

Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank