Aug 7, 2025
Learn how instant payments can help you! Explore how instant payments through FedNow® and RTP® Networks are transforming customer experiences. Learn how faster transactions, 24/7 payment availability, and seamless digital integration create new opportunities to enhance customer satisfaction and drive innovation.
August 7th, 2025
11:00am - 12:00pm EST
Discover how instant payments can revolutionize the customer experience through our in-depth session on FedNow and RTP Networks. This session is dedicated to exploring the customer-facing aspects of these cutting-edge payment systems, focusing on how they can transform the way customers interact with their financial institutions.
Participants will learn about the significant improvements in transaction speed, convenience, and accessibility that instant payments bring to the table. We will delve into how these advancements can lead to new service opportunities, such as instant fund transfers, 24/7 payment availability, and seamless integration with mobile and online banking platforms.
What You'll Learn
Kevin Olsen
Payments Professor
Kevin Olsen is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom which is exemplified in the professor’s “edutainment” (when education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is also a certified business coach helping lead organizations to innovate and communicate in the ever-changing world of payments, including building of payment strategies with a focus on product development and use cases for faster payments (RTP & FedNow).
Among his many certifications, Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), an NCP (National Check Payments Certification) as well as an NCP Certified Trainer and a Certified High-Performance Coach (CHPC), and holds a masters in industrial organizational psychology from Liberty University.
Topics:
Who Should Attend?
This session is essential for financial institution professionals looking to leverage FedNow and RTP to deliver superior customer experiences, drive satisfaction, and boost retention rates. Join us to uncover the transformative potential of instant payments and how to position your institution as a leader in customer-centric financial services.
Live Webinar - $299.00
Additional Upgrades
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank