Sep 11, 2025
Operations staff are tasked with supporting all the transactions and services offered to accountholders to ensure your institution runs smoothly and efficiently.
It’s crucial that they receive initial and ongoing training specifically tailored to them on the BSA/AML requirements and how that affects their day-to-day duties. Don’t miss this vital training and toolkit!
September 11, 2025
11:00am - 12:30pm EST
In operations, you see it all – deposit transactions, loan payments, debit card transactions – and serve as the hub for the electronic banking, RDC, ATM, and ACH services. Therefore, specific training for operations staff is a must! This session will detail BSA/AML rule components, including red flags for money laundering, CIP documentation, CDD rules, OFAC screening, CTR completion, maintaining information for wire transfers, and much more! In addition, it will review red flags for ACH fraud, debit card fraud, loan fraud, and BSA best practices for your electronic banking services. Arm yourself with the knowledge and tools needed to comply with the many requirements of the Bank Secrecy Act.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
Dawn Kincaid
Brode Consulting Services, Inc.
Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.
Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.
Brode Consulting Services has been providing exceptional consulting services to community banks since 1998. Their consultants have extensive experience in the industry and understand the needs and challenges of community banks. Founder, Bill Brode, started in banking in 1973 and transitioned to consulting in 1989. He started his own consulting firm in 1998 to continue providing community banks with top-notch consulting services, including strategic planning, lending, compliance, and marketing. Brode Consulting Services is dedicated to exceeding client expectations and has worked with community banks and associations across the country.
WHO SHOULD ATTEND?
This informative session is designed for deposit operations personnel, loan operations professionals, electronic banking staff, BSA/AML officers, and internal auditors.
TAKE-AWAY TOOLKIT
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
Live Webinar - $255
On-Demand Webinar - $255
Live + On-Demand - $375
Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank