Managing ATM Operations & Risk

Date:

Mar 5, 2026

Register

ATMs are essential conveniences for accountholders!

But for financial institutions, they represent one of the most complex and vulnerable access points in modern banking. From physical attacks to sophisticated software breaches, fraudsters view every unattended machine as an opportunity. This webinar will explore the rigorous balancing, maintenance, and monitoring required behind the scenes to keep ATM networks secure, efficient, and trusted by the accountholders who rely on them every day.

Agenda

March 5, 2026
11:00 am - 12:00 pm EST

Accountholders would be amazed at the amount of work a single automated teller machine (ATM) demands of a financial institution or the machine's owner. Managing an ATM involves equipment management and maintenance, cash handling, deposit reviews, and balancing to ensure the terminal can be an asset for a financial institution. Furthermore, ATMs are like sitting ducks in a parking lot or at a shopping center for fraudsters to infiltrate the machinery or software. In this dedicated ATM webinar, we'll take a deep dive into the convenient machines that accountholders love so much.

Topics

KEY WEBINAR TAKEAWAYS:

  • Strategic decisions regarding your ATM fleet or network
  • Daily operations behind an ATM terminal or network
  • The many risks to an ATM itself and to managing ATMs
  • Fraud risks and how to potentially manage them for ATMs
Speaker(s)

Trevor Witchey
EPCOR

Trevor Witchey joined EPCOR in August 2022 after almost 17 years with WesBanco Bank, Inc. in Wheeling, WV. He also spent about 15 years as an adjunct math/economics instructor at Belmont College in St. Clairsville, OH. As EPCOR’s Senior Director of Payments Education, Trevor creates and instructs education programs on behalf of EPCOR online, at in-person classroom events and flex training for individual members, and at various speaking engagements. Trevor obtained his Accredited ACH Professional (AAP) from Nacha in 2011, his National Check Professional (NCP) certification from ECCHO in 2023, and his Accredited Payments Risk Professional (APRP) from Nacha in 2024. He also holds a master’s degree in economics from Ohio University.

Additional Information

WHO SHOULD ATTEND?

  • Debit card departments
  • ATM staff or management
  • Deposit operations
  • Reconcilement
  • Bookkeeping
Fees

Live Webinar - $279

  • Unlimited connections for your institution
  • Available on desktop, mobile & tablet
  • Take-away toolkit
  • Presenter’s contact info for questions

On-Demand Webinar - $279

  • Unlimited & shareable access starting two business days after live stream
  • Available on desktop, mobile & tablet devices 24/7
  • Take-away toolkit
  • Ability to download webinar video
  • Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

Association Contact
Susan Clark   Silvia Regalado
Professional Development Coordinator   Professional Development Coordinator
o: 317-387-9380   o: 317-387-9380
d: 317-333-7169   d: 317-333-7170
sclark@indiana.bank   sregalado@indiana.bank