Agenda

Jul 9, 2026
11:00 am - 12:30 pm EST

Collections success today requires more than persistence — it demands smart, connected technology. This session shows how to fully leverage your core processor, payment systems, texting and phone platforms, and specialized collections modules to streamline operations and boost results. Learn how secure portals for account placements and vendor communication enhance compliance, efficiency, and recovery performance. Discover practical strategies to integrate tools, improve staff productivity, and elevate the borrower experience. Walk away with actionable guidance to modernize your collections process and maximize the return on your technology investments.

Topics

KEY WEBINAR TAKEAWAYS:

• Evaluating the effectiveness of your current collections technology ecosystem
• Leveraging integrated technology to improve collections performance and efficiency
• Strategic use of communication technology to enhance borrower engagement
• Account segmentation and queue management to maximize staff productivity
• A practical, unified technology strategy that increases ROI and reduces risk

This webinar is part of the Collection Series

Speaker(s)

David A. Reed, JD
Reed & Jolly, PLLC

Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.

A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.

Fees

Live Webinar - $279

• Unlimited connections for your institution
• Available on desktop, mobile & tablet
• Take-away toolkit
• Presenter’s contact info for questions

On-Demand Webinar - $279

• Unlimited & shareable access starting two business days after live stream
• Available on desktop, mobile & tablet devices 24/7
• Take-away toolkit
• Ability to download webinar video
• Presenter's contact info for questions

Live + On-Demand - $379

Get the best of both and save when you Bundle the Live & On-Demand Webinar registration! This option includes all the items listed above.

**100% surcharge applied to non-members.

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