Nov 19, 2025
Let’s detail the do’s and don’ts of implementing and operating mobile banking services, review what the examiners are looking for in your program, and provide you with sample language for your risk assessment and policies.
November 19, 2025
11:00am - 1:00pm EST
Mobile financial services can pose elevated risks related to device security, authentication, data security, application security, data transmission security, compliance, and third-party management. Customers are often less likely to activate security controls, virus protection, or personal firewall functionality on their mobile device making them more susceptible to outside threats.
Therefore, you need to ensure you provide your customers with the required disclosures for the product and that you have strong internal controls to monitor mobile transaction activity.
What You'll Learn
Dawn Kincaid
Brode Consulting Services, Inc.
Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years of experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits, and exams, and presented for numerous state associations.
Who Should Attend?
This informative session is ideal for electronic banking personnel, operations personnel, and compliance officers.
Live Webinar - $299.00
Available Upgrades
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank