Apr 30, 2024
This two-hour workshop focuses on the risks, procedures, best practices, and compliance requirements for opening personal and consumer accounts.
Opening new accounts is complicated! With fraudulent activity at an all-time high and ongoing onerous regulatory oversight and scrutiny, the need for new account training is paramount to maintaining diligence as well as updating processes and procedures. This two-hour workshop, which is Part I of a three-part series, focuses on the risks, procedures, best practices, and compliance requirements for opening personal and consumer accounts. Attendees will gain an understanding of proper documentation requirements, ownership options, proper account titling, and who has the authority to open and transact on the account during the lifetime and at the death of a signer. Part II of this three-part series encompasses business accounts, and Part III addresses trust and fiduciary accounts.
It is highly recommended that attendees have a copy of their financial institution's account agreement and signature card to use as a reference during the session.
Tuesday April 30th, 2024
2:30 pm - 4:30 pm EST
What You'll Learn
6-Step Account Opening Process
TIN Compliance
Personal Account Ownership Overview
Personal/Consumer Account Difficult Scenarios
Opening Accounts for Minors - UTMA
Who Can Access An Account During Lifetime And At Death
Power Of Attorney
Who Should Attend
Customer contact personnel, supervisors, and officers whose responsibilities include opening or managing new accounts, as well as Personal Bankers, BSA Officers, Deposit Operations, Branch Administration, CIP Managers, Training and Business Development Officers, Internal Auditors, and Compliance Officers will find the information beneficial. Lending assistants and officers will find the information informative as well.
With almost two decades of banking experience ranging from opening new accounts and IRAs, lending, managing operational and lending teams, and serving in key executive management positions - Matt knows the benefit of strong frontline training and its role in managing operational, regulatory, and reputational risk. Effective 2024, Suzie Jones retired after five decades in the financial industry. Matt acquired Training Resources with the commitment to continuing the new account training programs and materials Suzie developed, recognized for its customization to state law and as one of the industry's most outstanding and comprehensive resources.
Available Upgrades
AyZha Hazelwood, Education Meeting Coordinator
Ahazelwood@indiana.bank
317-387-9380