May 14, 2025
Opening New Accounts Training Program - Part 1
May 14, 2025 | 2:30 pm - 4:30 pm EST
This session kicks off with an essential Regulatory Overview, diving into the vital regulations that shape account openings, including the USA PATRIOT Act, KYC, BSA, and AML laws. Understand the driving force behind these rules, from FinCEN's Beneficial Ownership requirements to FDIC insurance policies. Then, explore the Six Steps to Opening a New Account, which is designed to streamline processes like customer identification, validating banking history, and OFAC compliance. Finally, get an in-depth look at Consumer Account Ownership, emphasizing the significance of these account ownerships and their potential impact on a customer's will and ultimate estate planning. You will also learn about the effect of adding an authorized signer and the role of Powers of Attorney. By the end of this session, you'll be equipped to open consumer accounts while confidently adhering to all regulatory standards.
Section 1 - Regulatory Overview
Section 2 - Six Steps to Opening a New Account
Section 3 - Consumer Account Ownership - Authorized Signers and Power of Attorneys
With almost two decades of banking experience ranging from opening new accounts and IRAs, lending, managing operational and lending teams, and serving in key executive management positions - Matthew (Matt) Dickinson knows the benefit of strong frontline training and its role in managing operational, regulatory, and reputational risk. Effective 2024, Suzie Jones retired after five decades in the financial industry. Matt acquired Training Resources with the commitment to continuing the new account training programs and materials Suzie developed, recognized for its customization to state law and as one of the industry's most outstanding and comprehensive resources.
Matt is known for his expertise, approachability, sense of humor, and passion for providing knowledge to bankers so they can serve their banks' customers confidently while managing risk. He provides training through 16 State Bank Associations and nationally through OnCourse Learning, a web-based training platform. Matt enjoys family time with his wife and four daughters, cooking, and has completed three full Ironman triathlons, a testament to his dedication and patience; traits bankers can expect to experience when they interact with Matt.
Who Should Attend?
This session is ideal for anyone responsible for customer-facing roles, particularly those involved in new accounts, customer service, and compliance. This includes tellers, personal bankers, account managers, branch managers, and compliance officers. Additionally, any staff responsible for opening and verifying new accounts, handling customer documentation, or ensuring regulatory compliance with rules such as KYC, CIP, and AML would benefit significantly from this training.
Training Program Schedule:
Part 1: May 14, 2025 | 2:30 pm - 4:30 pm EST
Part 2: May 15, 2025 | 2:30 pm - 4:30 pm EST
Part 3: May 19, 2025 | 2:30 pm - 4:30 pm EST
$1,850.00 or 8 Tokens
Available Upgrades
Brooke McCormack
Education Meeting Coordinator
bmccormack@indiana.bank
317-387-9380