Sep 2, 2025
The Financial Industry Essentials package just got better, now with a 10th module on Sales & Service!
Welcome to the wide world of banking! Learn how financial institutions work, how money moves, and how your institution fits into this elaborate network. Discover each department’s function and responsibilities, so you can see how your role impacts fellow employees and accountholders. Explore how mobile banking and mobile transactions enhance and support “traditional” products and services. This selection of bite-sized topics is perfect for new hires! Each of the 10 modules is just 20-40 minutes and delivers timeless, necessary knowledge for all employees.
This package is offered on-demand only and will be available to view and download starting on September 2, 2025.
Training Modules:
Dawn Kincaid
Brode Consulting Services, Inc.
Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.
Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.
Brode Consulting Services has been providing exceptional consulting services to community banks since 1998. Their consultants have extensive experience in the industry and understand the needs and challenges of community banks. Founder, Bill Brode, started in banking in 1973 and transitioned to consulting in 1989. He started his own consulting firm in 1998 to continue providing community banks with top-notch consulting services, including strategic planning, lending, compliance, and marketing. Brode Consulting Services is dedicated to exceeding client expectations and has worked with community banks and associations across the country.
Molly Stull
Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.
WHO SHOULD ATTEND?
This informative series is designed for employees in auditing and accounting, collections, compliance, directors, frontline and new accounts, human resources, information technology, IRA, lending, marketing, operations, security and fraud and senior management.
NOTE: All materials are subject to copyright. Transmission, retransmission, or republishing of any webinar to other institutions or those not employed by your institution is prohibited. Print materials may be copied for eligible participants only.
On-Demand Webinar - $765.00
**100% surcharge applied to non-members.
Katie Yates
Education Coordinator
o: 317-387-9380
d: 317-333-7162
kyates@indiana.bank