You've Been Served: Best Practices in Processing Subpoenas

Date:

Jun 10, 2026

Register

This webinar will walk attendees through best practices and key warning signs to watch for when handling the different legal documents served to financial institutions.

Agenda

June 10, 2026
2:30pm - 4:30 pm EST

Not all medallion signature guarantee stamps are of equal value; there is a special coded prefix that is given to each stamp, and this prefix determines how much monetary value can be guaranteed. Customers are required to provide specific types of identification in order to receive the guarantee, and most institutions require the recipient to be a known customer before issuing one.

In this webinar we’ll discuss this program works, its uses and benefits, and how to take advantage of what it offers. You’ll be better equipped to determine whether this program works for your financial institution

Topics

What You'll Learn:

  • Distinguish the legal differences between subpoenas, summonses, levies, garnishments, writs of attachment, and warrants
  • Understand what financial institutions must know about the Right to Financial Privacy Act, the Financial Privacy Act, and related laws and regulations
  • Properly verify customer information when responding to subpoenas, garnishments, and levies
  • Determine whether IRS tax levies attach to special accounts, such as IRAs, HSAs, and escrow accounts
  • Follow required procedures for responding to garnishments of federal benefit payments
  • Utilize helpful tools and resources to support accurate, compliant responses to legal orders
Speaker(s)

Terri D. Thomas

Terri D. Thomas, JD is the Director of the Kansas Bankers Association Legal Department, which specializes in providing compliance and legal assistance to Kansas banks.

Terri has worked with financial institutions for over thirty-nine years in various capacities. Most notably, she served for fourteen years as in-house legal counsel and trust officer for Bank of America and its Kansas predecessors. She has also served as a trust department manager and branch manager.

Receiving her Bachelor of Arts degree from Kansas State University in 1985, Terri continued her education at Washburn University School of Law and obtained her Juris Doctor in 1988. She has served as an Adjunct Professor at Washburn University School of Law in Topeka, Kansas and the University of Kansas School of Law in Lawrence, Kansas, and is a frequent seminar presenter for financial associations in the Midwest.

Additional Information

WHO SHOULD ATTEND?

This session is ideal for compliance officers, legal counsel, and financial institution personnel who process legal documents served on institutions.

Fees

Live Webinar - $299.00

  • Live Access
  • 30 Days OnDemand Playback
  • Presenter Materials and Handouts

Available Upgrades

**100% surcharge applied to non-members.

Association Contact
Susan Clark   Silvia Regalado
Professional Development Coordinator   Professional Development Coordinator
o: 317-387-9380   o: 317-387-9380
d: 317-333-7169   d: 317-333-7170
sclark@indiana.bank   sregalado@indiana.bank